1. Do you sell retail? No, curruntly we only sell wholesale. You can refer to our wholesale policy

2. Can I get a Catalogue?

If you want to check out our newest products, please explore our Website or send us an email and our team will send it to you. Most of our current Catalogues are composed of 3D designs developed by inhouse R&D team. 

3. Do you hold inventory?

No, we don't stock products. We only handle made-to-order projects, in with mass production only began after deposit. Therefore, our MOQ i 100 pcs and we can not handle small order  

4. What are your mai products?

Our most prominent product line is home de'cor, kitchen wares and basket. Our product categories will expand over time but we will only supply products that are made from natural materials such as capiz, bamboo, seagrass, water hyacinth, rattan, jute, etc.

5. I am in search of a manufaturer who can make products accouding to our own design. Are there possibilities at your company?

Yes, we can manufacture products based on your ideas and designs. You can refer to our sourcing & manufacturing solution for more infomation. Thereforce , if you already have in mind any ideas of how your products should be made, don't hesitate to share with us. 

6. Can you develop product designs based on our requirements?

Yes, our creative R&D team can develop and customize the product designs based on your requirements. You can refer to our product design & development for more infomation. 

7. What is your MOQ?

The MOQ is specified for each product. It is negotiable but not lower than 100 pcs.

8. What is your payment term for orders?

We accept the following payment terms:

+ TT with 30% deposit and 70% against copy of original documents 

+ L/C at sight

9. What is your sample policy and sample lead time?

We are willing to offer sample at the minimum quantity of 1 pc with the payment term is TT 100% in advance. 

Our sample lead time is 2 weeks and our sample shipping time is 3-7 days

10. Has your factory passed social compliance audits?

Yes, our Factory hold the Business Social Compliance Initiative (BSCI) Certificate and SMETA certificate to ensure that we are meeting the global infiniative to provide ethical workers rights to the artisans making your products. 

11. Has your factory ISO certificate?

Yes, Our Factory hold the ISO certificate to ensure our products are manufacured accouding to process and quality. 

12. Has your factory Scan certificate?

Yes, our Factory hold the Scan certificate to ensure our products are reliable enough in terms of security when exported. 

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• Wholesale policy
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